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thegenesis

web store

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Hi,

Sometimes it takes longer for the website to confirm the purchase and add the product to your account.

We are working on the issue, but don't worry, you'll always get your product.

Thank you for supporting us in developing this soon to be amazing community!

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I think they must add your wings manually, then u must be patient. But im 1000% sure that it will be soon as possible 

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3 minutes ago, essicek1 said:

I think they must add your wings manually, then u must be patient. But im 1000% sure that it will be soon as possible 

then the web store info is misleading me. it says there that items are added automatically upon purchasing

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last time when i purchase same things. have to wait for a while those items buy direct not buy mulah

admin was explain sometime system need to comply with receiving of money you pay by PayPal.

it take 1~3days business day so....you will need wait for sure

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10 minutes ago, kidgin said:

last time when i purchase same things. have to wait for a while those items buy direct not buy mulah

admin was explain sometime system need to comply with receiving of money you pay by PayPal.

it take 1~3days business day so....you will need wait for sure

so I really was mislead by the webstore when it said that it is automated

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1 hour ago, thegenesis said:

so I really was mislead by the webstore when it said that it is automated

its not your fault. as admin didn't explain at xshop + they try to fix this issues 

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Hi,

The wings have been added to your account. We are really sorry about this, and we are trying our best to fix it ASAP.

The system usually works, but sometimes it doesn't, and we're really trying to figure out the main issue.

Thanks for your support

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